• How do I order an instrument?
• How long will it take to build my 'ukulele once I order it?
• Which types of payment methods do you accept?
• Do you require a deposit?
• What type of shipping method do you use?
• What type of strings do you use?
• How do you ensure perfect intonation?
• While I'm in Hawai'i can I visit your shop?
• What makes your 'ukuleles different than others?
• I heard one of your instruments, what makes them sound so good?
• How can I personalize my 'ukulele?
• How come your 'ukuleles are so inexpensive?
• Are your instruments made in Hawai'i?
• How does your warranty work?
• Why would I have a 'ukulele made with anything else but Koa?
• What type of finish do you use?
• Are there any dealers who offer your instruments?
• How should I care for my ‘ukulele?

What type of shipping method do you use?

Typically your new instrument will be sent via United States Postal Service. We have also sent packages via UPS, Fed Ex and DHL when shipping to anywhere in the United States, the Orient and Europe. We always insure each package and include some form of delivery confirmation. Upon request we can send your instrument via the carrier of your choice.