• How do I order an instrument?
• How long will it take to build my 'ukulele once I order it?
• Which types of payment methods do you accept?
• Do you require a deposit?
• What type of shipping method do you use?
• What type of strings do you use?
• How do you ensure perfect intonation?
• While I'm in Hawai'i can I visit your shop?
• What makes your 'ukuleles different than others?
• I heard one of your instruments, what makes them sound so good?
• How can I personalize my 'ukulele?
• How come your 'ukuleles are so inexpensive?
• Are your instruments made in Hawai'i?
• How does your warranty work?
• Why would I have a 'ukulele made with anything else but Koa?
• What type of finish do you use?
• Are there any dealers who offer your instruments?
• How should I care for my 'ukulele?

Do you require a deposit?

We require a 25% deposit. This secures your position in a batch but does not bind your 'ukulele in any way. Let's say you have given us an order and placed a down payment on your new instrument. You then decided that you would like a wood binding rather than a Tortoise binding. As long as we have not completed the binding on your instrument, we would have no problem switching to a different accessory. Upon completion of your instrument, Kristen will contact you to confirm your mailing address and make arrangements for payment of the remaining balance. Your instrument will then be sent to you.