Customer Support

Our goal is to make sure you are fully supported when it comes to the care and use of your Kanile’a ‘Ukulele.

If you can’t find the answers you need below, please feel free to contact us directly.

Contact

Kanile`a `Ukulele is a family-owned and operated business building handcrafted playable masterpieces in our Kāne`ohe, Hawai`i factory. We stand by our products and our authorized dealers worldwide who proudly carry Kanile`a instruments. If you are in need of customer and/or technical support regarding your instrument, please contact the authorized dealer from whom you purchased your […]MORE>

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Frequently Asked Questions

  How do I order a Kanile`a `Ukulele? We at Kanile’a ‘Ukulele want to make purchasing or ordering your new instrument as easy as possible. If you feel more comfortable making a purchase over the phone, call us at 808-234-2868, and Kristen or Lina will be happy to speak with you to answer any questions […]MORE>

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Limited Lifetime Warranty

How does your warranty work? We offer a limited Lifetime Warranty. The instrument is covered 100% for Manufacturer defects. This will be determined by Kanile’a after visually inspecting the ‘ukulele. This applies to the first purchaser. The warranty is non transferable. You must provide receipt of purchase. If purchased from a dealer please contact the […]MORE>

Spread Aloha through Music

  • Ke kanile‘a maika‘i pū kākou!
  • The joyful sound that is pleasing to all!
    Ua hana i Hawai‘i nei
  • Made in Hawai`i